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Paychex Review


Often managing human resources for a business can become a significant challenge. But thankfully, an HR outsourcing company can help you. How? By offering a complete range of human resource services from payroll processing to benefit plan management to recruiting, training, retirement plan, and more.

Outsourcing HR functions can reduce your administration load and spare your time to concentrate on how to expand your business further. However, it is crucial to select the right outsourcing company that provides you with easy services and is also accessible to employees.

Finding a service provider who can offer the right mix of services is essential for your company. This is why we’ve reviewed the best-known payroll company, Paychex. From do-it-yourself payroll to human capital management, Paychex has got it all!

What is Paychex?

Announced as an overall best HR outsourcing solution for small businesses, Paychex is a recognized payroll & HR provider for small-to-medium-sized businesses. Paychex supports business owners and HR professionals to help them make complex tasks simple with a promise to deliver excellence in the growth and management of a business. It customizes business solutions based on your company, industry type, role, and the number of employees.

Located in Rochester, New York, B. Thomas Golisano started the company in 1971 to make payroll outsourcing easy and affordable. The company outgrew to include 18 franchises and partnerships that eventually merged into one private company. With its years of industry expertise experience, Paychex has been serving an estimate of 680,000 payroll clients in the U.S. and Europe and pays one in twelve U.S. private-sector workers.

Paychex is an alternative web-based human capital management solution that offers a wide variety of business services like workflow approvals, performance management capabilities, real-time analytics, and an events calendar to its customers. It is designed in a manner that tends to streamline business services altogether for easy access. Interestingly, Paychex also allows you to request a free quote by answering questions regarding you and your company in the quote request tool. It creates a customized set of guidelines and offers educational resources (HR-related topics) on their websites to keep you updated with the latest changes in the HR landscape.

Irrespective of any size, Paychex provides diverse payroll & HR solutions, fulfilling the requirements you aim to achieve for your businesses. Paychex offers unique programs for businesses with different employee ranges:

  1. Solutions for 1-9 Employees
  2. Solutions for 10-49 Employees
  3. Solutions for 50-1000+ Employees

With its absolute services for customers, Paychex has yet again managed to secure its position among 2020 World’s Most Ethical Companies by Ethispere. It is also titled as a FORTUNE Future 50 Company for “Consistent Performance and Continued Innovation.”

Experience All-in-One Services with Paychex

If you prefer to pick and choose a particular service, Paychex offers individual services that include:

  1. Business Insurance
  2. Compliance Services
  3. Employee Benefits
  4. Finances and Payments
  5. Health Insurance
  6. Hiring and Onboarding
  7. HR Services
  8. Online Timekeeping
  9. Payroll Services
  10. PEO
  11. Startup Services
  12. Tax Services

Paychex allows employees to access their current and last payroll, including total cash required and employee details, through the company dashboard. With the Hiring option, you can post openings on different career sites and drill down with interactive analytics. Employees can fill out electronic forms for the new hiring process.

In HR, you can store documentation, track training, and manage performance reviews on any schedule. You can deal with health care regulations under the Benefits Administration. With Time & Attendance, employees can punch in/out their time online via their mobile devices and review activity from the dashboard supported by real-time analytics.

You can run the payroll on any desktops or mobile devices, import data, edit individual chats, review information, and access payroll reports in multiple formats. You can also build your report with its custom analytics tool. Under My Accountemployees can review check stubs, clock in/out, and update their direct deposit information.

Paychex’s Cost and Pricing

From small to mid-size businesses, Paychex allows customizable business solutions to its clients that aren’t too heavy on budgets and, at the same time, fit their criteria and complexity. It offers three subscription services:

1.      Paychex Go

This plan includes online payroll management, payroll tax administration, general ledger report, and additional employee pay options. It costs $59/month with an addition of $4/month per employee. You can also try this plan for free.

2.      Paychex Flex Select

This option includes all features from Paychex Go along with a free mobile app, a highly-trained team of payroll specialists, and employees’ options like employee financial wellness program, Paychex learning management system.

3.      Paychex Flex Enterprise

This top-tier plan is a full-service business solution that offers advanced features like HR administration services, worker’s compensation reports, state unemployment insurance service, garnishment payment service, and Paychex employee screening & onboarding essentials.

To avail, Paychex Flex Select or Paychex Flex Enterprise, you have to contact a Paychex representative and request for a quote since the prices are custom based according to your needs.

Currently, Paychex presents a special offer – three months free period. So if you think you need to test whether the services Paychex offers is suitable for you, this is the right offer to get started.

Paychex Pros and Cons


  • Easy to Navigate
  • Excellent place for career growth
  • Flexible plans
  • Scalable
  • User-friendly
  • 247 live phone support


  • Can be pricey at times
  • Interface issues
  • Slow email response (Offset by 24/7 Phone Support)

Conclusion – One Unified Platform for Business Services

Paychex is a provider that combines different business services like attendance, benefits, insurance, payroll, and other HR-related services and provides you all on one easy-to-use platform. Its scalability, ability to customize features, flexible pricing plans and innovative mobile app make Paychex a preferable choice for businesses poised to grow. We will recommend PayChex and its services to any businesses looking for all-in-one human resources & payroll service.

Go through their Newsroom section and different testimonials posted on their sites to have a clear picture of what they offer. Its features make it worth your investment!



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